Terms & Conditions
1. Payment Terms
Our payment structure is 50% upfront and 50% upon completion of the project.
The initial 50% payment is non-refundable, as it covers the time and resources dedicated to the project from its inception.
2. Project Completion and Final Payment
The remaining 50% payment is due upon completion of the project as agreed upon by both parties.
In the event that the client is dissatisfied with the final design, we will make reasonable efforts to address any concerns within the scope of the project. However, dissatisfaction alone does not absolve the client from fulfilling the final payment obligation.
3. Client Communication and Miscommunication
Clear and consistent communication is critical to the success of the project. If a client repeatedly miscommunicates or provides unclear or conflicting instructions, this may cause delays and additional costs.
We reserve the right to retain the initial 50% payment if the client’s miscommunication has led to significant time and resource expenditure, even if the client is ultimately dissatisfied with the outcome.
4. Right to Terminate
We strive to maintain a professional and respectful working relationship. However, if a client displays unprofessional behavior or erratic conduct that disrupts the project or working environment, we reserve the right to terminate the project at our discretion.
In such cases, we will retain the initial 50% payment as compensation for time and resources spent. The client will not be entitled to a refund of the upfront payment.
5. Project Abandonment
If the client fails to respond to communications or provide necessary feedback within a reasonable time frame, we reserve the right to consider the project abandoned. In such cases, the initial 50% payment will be retained, and the project will be closed without further obligation from either party.
6. Amendments to Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be communicated to the client in writing.